A number of trends impact every business and need our attention, as the bar continues to rise. Stay competitive by staying up to date on issues such as: changing technology, customer expectations and how to recruit and retain the best and the brightest. These articles will help you meet today’s issues head on for organizational success. New articles will be added frequently.

•	Managers should make all employees feel valued, included - I am part of a small professional staff of ten women who work varying shifts to cover company needs. At one time, there are no more than four of us working independently to accomplish the day’s goals...
•	Management e-mail monitoring brings ‘big brother’ to mind - Dear Joan, E-mail sent to me recently by an associate within the same company, was answered by my supervisor before I was able to answer it myself. There was nothing to indicate my supervisor was copied on the initial inquiry. Talking to my associate soon afterward, he too expressed surprise at the reply since no copy had been forwarded to this individual. The correspondence was one-to-one (we thought)...
•	Boss' strong cologne has employee turning up her nose at him - Question: I work in an office that has no windows and poor ventilation. My boss, who shares the office with me, wears a terribly offensive (to me anyway) cologne and I swear he sprays half a bottle on every morning and then again at lunch...
•	Two ways to look at a leaner, meaner work situation - We are a group of experienced employees, and we need your help, because of what is happening at our employer, a big corporation. Our company used to be one of the best places to work around. But in recent years some very disturbing changes have taken place...

Please remember that this material is copyrighted. Reprints for distribution are prohibited without permission. If you are interested in reprinting an article, or in carrying Joan Lloyd's syndicated column in your publication, please contact: Joan Lloyd & Associates at: (800) 348-1944 or send e-mail.